If you need to request an RMA, please follow the steps below:
- Fill out the online RMA request form below.
- Submit the form and wait for our confirmation email with your RMA number and instructions on how to ship the product back to us.
- We will process your refund or exchange according to our terms and conditions.
If you have any questions or concerns about the RMA process, please contact our customer service team. We appreciate your business and we are here to help you. Thank you for choosing Hartwell.